We request 48 hours notice for cancellation of a scheduled appointment. You may cancel an existing appointment online within 48 hours of your reserved appointment time. You are unable to cancel online if you are cancelling with less than 48 hours notice and will be required to call Triskele at 403 370 4108. If you are are cancelling your appointment without required notice, you will be required to pay for the full fee of your missed session.
We make exception for 48 hour notice if you are cancelling due to sudden illness. Please see our policy regarding illness below.
Health and Wellness Policy
For your best health, we request that if you have any existing symptoms of illness 48 hours prior to your appointment that you reschedule. If you have sudden symptoms the day of your appointment, please reschedule your appointment. You will not be charged for a short notice cancellation in the event of sudden illness. Please note if you attend a bodywork session with symptoms of illness, including cold symptoms, we reserve the right to postpone treatment and reschedule your appointment.
Bodywork is not recommended when the immune function of the body is compromised. The lymphatic system of the body is responsible for immune function; the physiological effects of bodywork increase the flow of lymph through the lymphatic system which can increase the signs and symptoms of illness and places additional stress on your system when it is not functioning optimally. Thank you in advance for your cooperation!